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25 February 2008 @ 4pm


NTMSAPI.DLL the Windows “Whistler”

Ntmsapi.dll is an essential system module belonging to the Windows “Whistler” version. Windows Whistler is the codename for the first joint business/consumer version of Windows XP, which was built on the Windows 2000 OS kernel for stability and reliability.

The ntmsapi.dll file is associated with the Removable Storage Public Interfaces (RSPI) in the Windows XP system. RSPI are used in Removable Storage Management (RSM), a standard interface in the Microsoft Windows XP and Windows 2000 operating systems for accessing removable media. Removable media include automated devices such as changers, jukeboxes and libraries. The RSM was designed to simplify access to media libraries in both standalone drives and in automated devices.

Running on NT-32 systems, ntmsapi.dll is a critical component in Windows 2000 and Windows XP editions. General errors related to ntmsapi.dll are caused by a missing or corrupted file, where a relevant application could not locate the ntmsapi.dll.

Errors and Solutions

1) Remote Access service stops unexpectedly in Windows 2000 – the Svchost.exe and Remote Access service stop responding in an irregular method. To fix this problem, a hotfix must be requested from the Microsoft Support team via this link: http://support.microsoft.com/contactus/?ws=support. . This hotfix includes ntmsapi.dll, ntmsdba.dll, ntmsevt.dll, ntmsmgr.dll, ntmssvc.dll and Rsm.exe. However, the hotfix will only be relevant for fixing Svchost process faults.

2) Windows XP system fails to boot and displays “missing ntmsapi.dll” message – this occurs because the ntmsapi.dll cannot be located anywhere in the system. As it is a system-essential component, it must be available for the computer boot without issues. Login through Safe Mode and go to Start, Run and type sfc /scannow. If the file is actually missing from your computer, the system will prompt for a replacement. Remember to have a XP bootable CD with you before you run the scan.